Chapters
PART III · USER MANUAL
Member app
Entry, wallet, bookings, progress, family and referrals — what your members see.
- Install the app and claim your accountCreate your account with the email your gym has on file, then link it to your membership with a 6-digit email code.Draft — screenshots coming
- Find your way aroundThe four tabs, the raised Check in button, and everything the Today screen puts one tap away.Draft — screenshots coming
- Getting into the gymEnter with a rotating QR code, tap-to-unlock over Bluetooth, or NFC — and sign in to the gym-floor kiosk without typing.Draft — screenshots coming
- Wallet and payingCheck your balance, pay at reception with your QR, scan-to-pay a cafe order, and read your full payment history.Draft — screenshots coming
- Your card, plans and shopYour digital membership card and member code, session packs, self-service renewals and the in-app retail shop.Draft — screenshots coming
- Book a classBrowse the schedule, book in one tap, join a waitlist when it's full, and cancel inside the window.Draft — screenshots coming
- Book a personal trainerBrowse the trainer roster, read a profile, and book an open one-on-one slot.Draft — screenshots coming
- Workouts and programsFollow along with on-demand workout videos, and generate multi-week training and nutrition plans shaped to your goals.Draft — screenshots coming
- Track your progressThe Progress dashboard: weekly stats and streak, body and nutrition trackers, sleep from your wearable, and your Year in Review.Draft — screenshots coming
- Your Checkup reportRead your six-domain wellness wheel, drill into each test result, and follow your history over time.Draft — screenshots coming
- Challenges, points and rewardsJoin gym challenges, earn points for showing up, climb the leaderboard, and spend points on rewards.Draft — screenshots coming
- Heart rate in classPair a heart-rate strap (or use your watch), go live during class, and review every session's zones afterwards.Draft — screenshots coming
- Message your gymStart a direct thread with reception, a trainer or a manager — messages arrive in real time, both ways.Draft — screenshots coming
- Friends, family and referralsAdd friends by member code, link a partner or child, issue one-day guest passes, and earn by referring.Draft — screenshots coming
- Freeze your membershipPause your plan for a holiday or injury — within your gym's allowance — and keep your personal details current.Draft — screenshots coming
- Notifications, language and appearanceChoose exactly what pushes to your phone, read gym announcements, and switch the app between 18 languages and three themes.Draft — screenshots coming