Chapters
PART III · MEMBER APP

Friends, family and referrals

Draft — screenshots coming

Your 8-digit member code — on the Me tab — is the handle for everything social: adding friends, linking family, and the referral code that earns you points when a friend joins. Guest passes let you bring someone along for a day.

What you'll do

Add a friend, link a dependent, issue a guest pass, and share your referral code.

You'll need: an active membership; the other person's 8-digit member code for friends and family (it's on their Me tab).

Steps

  1. Open Me and tap Friends, then Add friend. Enter your friend's 8-digit code — the dialog reminds you where they find it: on their own Me tab.

    The Add a friend dialog over the Friends screen, with a Friend's 8-digit member code field hinting e.g. 12345678 and the note that the code is on their own Me tab and searching by name is not supported, plus Cancel and Add buttons
    Friends are added by member code, never by name.

  2. To link a partner or child as a dependent, go back to Me and tap Family, then Link dependent, and enter Their member code. Linked dependents show their name, photo, plan and status.

  3. To bring a guest for a day, tap Guest passes and then Issue pass. Enter the Guest name and tap Issue.

  4. The pass renders as a QR with a status badge — ACTIVE, REDEEMED or EXPIRED — and its validity date. Your guest shows the QR at the door on the day.

  5. To earn from referrals, tap Refer a friend. Your personal code sits under YOUR CODE with a Copy button, the gym's reward amount, terms, and the three-step How it works.

    The Refer a friend screen: a gradient card headed YOUR CODE showing LZ3G4F with Earn 200 points for every friend who joins your gym with this code and a Copy button, a Where do friends use this code? explainer row, and SUCCESSFUL REFERRALS reading 0 friends joined
    Your code, the reward, and a running count of who joined.

  6. Your friend enters the code in the Referral code (optional) field when they create their account — the reward lands automatically once their membership links, and SUCCESSFUL REFERRALS counts them.

What you should see

Friends in your list, dependents with their plan and status visible, a scannable guest pass, and your referral count climbing as friends join.

If something goes wrong

  • "No member with that friend code" — codes are 8 digits, not names; double-check every digit with your friend.
  • "That member is already linked to another account." — a dependent can only hang off one account; reception can move the link.
  • "You need an active membership" — social features pause while your own plan is expired; renew first.
  • A guest pass shows EXPIRED — passes are valid for one day; issue a fresh one for the next visit.
RELATED CHAPTERS

Still stuck? Email hello@prismgym.com — include your gym name, the device, and a photo of what you see.