Plan inclusions and booking

Inclusions are what make a Gold plan feel gold: free classes and PT sessions granted automatically every month, and a booking window that lets premium members plan two weeks out while entry plans book same-day only.

What you'll do

Set monthly class and PT credits on a plan, or mark it unlimited, and set the advance-booking horizon.

You'll need: the plan-management permission and a plan open in Settings → Membership plans.

Steps

What you should see

Members on the plan see their credit balance in the member app and on the kiosk, bookings consume credits (or nothing, on unlimited plans), and booking screens refuse dates beyond the plan's horizon with a clear message.

If something goes wrong

• New credits didn't appear on the 1st — the overnight grant only reaches members who are active on the plan at that moment; expired or frozen members are skipped until they renew or unfreeze.
• A member says last month's credits vanished — they expire at month end by design; that's the use-it-or-lose-it rule, not a fault.
• You typed class credits but they won't save — check the Unlimited group classes switch; while it's on, the credits field is disabled and cleared.
• A member can't book a class 10 days out — their plan's booking advance is lower than 10; raise Max booking advance (days) or leave it empty for unlimited.