PART 0 · GETTING STARTED
Welcome to Prism
Prism runs a gym end to end — the front desk, the doors, the screens on the walls and the app in your members' pockets. This manual covers all of it, one screen at a time, with real screenshots.
The apps
- Gym Admin — the staff app (Android tablet or phone, Windows, or the web). Members, selling, POS, payroll, reports, and every device setting live here.
- Member app — what your members install: entry QR, wallet, class bookings, progress.
- Member kiosk — the in-gym tablet: self-signup, sign-in, the checkup station, café ordering.
- Digital signage — menu boards, offer walls and video walls on your TVs.
- Studio TV — the big screen inside the studio: live heart-rate walls and class displays.
The hardware
Door readers, face terminals, the AI camera box, receipt printers and heart-rate straps all pair with Gym Admin. Part I walks through installing each one — the wiring, the claim codes and the exact screens you'll see.
Where to start
- Running a front desk? Start with Part II — Gym Admin.
- Setting up a new gym? Start with Part I — Installation & hardware.
- Handing the app to members? Part III shows every member-facing screen.
Still stuck? Email hello@prismgym.com — include your gym name, the device, and a photo of what you see.