Member. A branded mobile and web app for booking, billing, and check-in.
Member is what your members install. Class booking, billing history, contract management, in-app messaging, and check-in — all under your brand. On Enterprise, ships as a standalone app in the iOS and Android stores.
What Member does.
Every capability is designed to take work off the floor and onto the platform — and stay out of the way the rest of the time.
Class booking
Book, cancel, waitlist. Apple/Google wallet add-to-calendar.
Self-service billing
Update card, pause, upgrade or cancel without calling the desk.
QR & geofence check-in
QR for any door, geofence for trusted members.
In-app messaging
Direct line to your front desk, with read receipts and SLA tracking.
Loyalty & referrals
Streaks, referral credits, milestone rewards.
Standalone branded app
Your own app in the App Store and Play Store.
Member
doesn't work alone.
Prism Staff
The console front desk, schedulers and finance run the gym from. Members, classes, billing, payroll, access — one window.
Prism Kiosk
Self-service iPad check-in for the lobby. Members scan in, buy day-passes, sign waivers — without queueing the front desk.
Prism Signage
Schedule and announcement screens around the facility. Push class lists, promos, and live capacity from one place.